Office Operation Lead

KeenConnect Consulting is recruiting on behalf of our client for an Office Operations Lead to manage day-to-day office operations, support HR administration, and coordinate employee engagement activities.

Reporting to HR and the Managing Director, this role brings together workplace management and employee support. You will ensure the office runs efficiently, people-related administration is well coordinated, and internal activities contribute to a positive, organised working environment.

This is a hands-on, mid-level individual contributor position within a lean organisation.

Key Responsibilities

Office Management & General Affairs Manage office readiness, facilities, equipment, utilities, and daily workplace requirements. Coordinate vendors, building management, and office support staff to ensure timely service delivery. Maintain company documents, vendor-registration materials, administrative records, and asset inventories. Identify operational gaps and take preventive action to minimise recurring issues.

HR Administration & Employee Support Support employee administration, recruitment coordination, and review scheduling. Coordinate employee access and device administration with the relevant teams and service providers. Handle employee information and internal documents with accuracy and discretion. Support compliance-related administration and follow up with the appropriate internal or external specialists.

Employee Engagement & Workplace Coordination Plan and coordinate internal events, team activities, and employee engagement initiatives. Take an active role in facilitating activities and managing arrangements on the day. Serve as an approachable point of contact for everyday workplace needs. Reinforce workplace standards and shared-office discipline through clear, respectful communication.

Key Requirements

• Bachelor's degree in Business Administration, Human Resources, Management, or a related discipline.
• Minimum 5 years of relevant experience in office management, general affairs, HR operations, or a comparable role with broad operational responsibilities.
• Hands-on experience coordinating vendors, managing office facilities, and organising internal events or employee engagement activities.
• Strong written and verbal English communication skills are essential.
• Strong organisational skills, attention to detail, and the ability to manage competing priorities independently.
• A proactive, resourceful approach, with strong ownership and consistent follow-through.
• Confidence in making day-to-day operational decisions and knowing when to escalate.
• A firm yet approachable communication style, with professionalism and discretion when handling confidential information.
• Candidates from executive assistant backgrounds are also welcome where their responsibilities include substantial office operations and employee support.
• Strong organisational skills and the ability to manage multiple priorities with consistent follow-through.
• A proactive, practical approach to resolving issues and coordinating the right support.
• Confidence to make routine operational decisions, with sound judgment on when to seek approval or escalate.
• A firm yet approachable communication style and the ability to uphold standards professionally.
• Clear communication in English and discretion when handling confidential information.

The Successful Candidate

You enjoy taking ownership of the details that keep a workplace running well from resolving vendor issues and maintaining organised records to supporting employees and bringing the team together. You are comfortable working independently and following matters through to completion.

To apply or discuss this opportunity confidentially, please send your CV to us quoting Office Operations Lead .